BILLING
Our policy is to receive payment at the time of service. We prefer to not bill patients monthly. We are happy to review the Clinic's fee schedule and insurance billing procedure with you if you would like more information.
CASH PATIENTS:
Fees are due at the time of service unless special arrangements have been made in advance. We request that you pay your total bill at each visit by check or cash.
CANCELLATIONS.
We request that you advise our office 24 hours in advance of your scheduled visit if you need to cancel your appointment time. At times there is a waiting list and frequently there are daily appointment requests, and your advance cancellation will allow the Doctor to better serve patients as needed. We thank you for your consideration. If you do not cancel 24 hours in advance, we may ask that a $30.00 charge for the unused appointment time be paid before your next appointment is scheduled to see the Doctor.
INSURANCE PATIENTS:
If you have insurance for chiropractic and acupuncture care, we will photocopy your insurance card, verify your benefits, and advise you of your insurance coverage, deductible, and/or co-pay. We will file your claim with your insurance company following your appointment, however co-pays and deductibles must be paid at the time of service. We accept check or cash.
We cannot guarantee that your insurance company will pay for your treatment at the Clinic, and we will not know this unless your claim is rejected. In this case, we will try for a medical appeal.
If, however, the insurance company continues to deny payment, the Clinic will bill you, and you can work directly with your employer and the insurance company to appeal their decision.
We reserve the right to not bill insurance, or to accept assignment on insurance.
HEALTH INSURANCE BENEFITS AND COVERAGE:
Many of us are unclear as to what our benefits includes. This can lead to frustration at the time of service. Both our clinic staff and you, our patient, has the responsibility to fully understand your insurance benefits information or your cash payment information. Our clinic receptionists are always happy to call your insurance company for you to get the adequate coverage and benefits.
Currently we are in-network provider with the following insurance companies listed in alphabetical order:
ADMAR – PPO
AETNA – ALL PLANS
AMERICAN COMPLEMENTARY CARE NETWORK
AMERICAN PPO
AMERICAN WHOLE HEALTH NETWORK
BEECH STREET – HMO & PPO
BCBS – PPO,
CCN MANAGED CARE
CIGNA – ALL PLANS
COASTALCOMP HEALTHNETWORKS
COMPREHENSIVE HEALTH GROUP (CHG)
DEFINITY – PPO
EVOLUTIONS
FAMILY HEALTH AMERICAN (TEXAS TRUE CHOICE)
FIRST HEALTH – PPO
GALAXY HEALTH NETWORK
HEALTH CONNECTION
HEALTHSMART – PPO
HUMANA – CHOICECARE
MANAGED COST CONSORTIUM (MC2)
MEDICARE
NORTH TEXAS HEALTH NETWORK – ALL PLANS
ONE HEALTH PLAN – ALL PLANS
PACIFICARE – PPO
PREFERRED CHIROPRACTIC CARE (PCC)
PRIVATE HEALTH CARE SYSTEMS (PHCS) – ALL PLANS
PRINCIPAL FINANCIAL GROUP
ROCKPORT HEALTHCARE GROUP
TEXAS TRUE CHOICE TRIAD – PPO
UNITED HEALTHCARE – ALL PLANS
We currently are OUT-NETWORK provider to the following insurance companies: We currently is ONLY OUT-NETWORK provider to the followings:
ACN
JOHN ALDEN
BCBS – HMO
PACIFICARE – HMO
MEDICAID
UNICARE